Plumbers 365 is a national drainage and plumbing company with engineers working across the country, including Stevenage. We handle everything from a slow-draining kitchen sink to a collapsed sewer, and we do it around the clock — there is no separate out-of-hours company and no answering service between you and an engineer.

Our teams are fully insured and DBS-checked, and the vans carry jetting equipment, drainage cameras and repair kit as standard, so most jobs are finished on the first visit rather than booked in for a second. We are members of the NADC and the FSB, and our work is backed by our own guarantee.

Whatever the problem in Stevenage, you will get a fixed price before we start and no call-out charge. Call 0800 755 5566 and we will tell you honestly how quickly we can be with you.

1. Stop using water. No flushing, taps, washing machine or dishwasher. Every litre adds to a system that cannot cope.
2. Keep clear of standing sewage. It carries harmful bacteria. Keep children and pets away from the area.
3. Do not lift manhole covers. Trapped gases and the risk of falling make this genuinely dangerous. Our engineers carry the equipment to do it safely.
4. Move what you can. If the overflow is indoors and it is safe to do so, lift rugs, furniture and anything electrical clear of the water.
5. Call us on 0800 755 5566. The sooner we are on the road, the less damage there is to put right.

Our Stevenage engineers cover the full town and the surrounding area, with vans positioned so that most callouts are reached inside a 60 to 90 minute window. We work around the clock, including weekends and bank holidays, and there is no call-out charge whatever time you ring.

If you are just outside the areas listed below, call us anyway on 0800 755 5566. We will tell you honestly how long we would be rather than quoting a time we cannot keep.

City centre and surrounding suburbs Northern residential districts Southern residential districts Surrounding villages within 15 miles Neighbouring market towns Local industrial and retail parks

Stevenage receives very hard water from Affinity Water.

The common cause is kitchen grease congealing in the waste run. Where scale has narrowed the pipe first, it takes far less of it to block.

postwar new town housing makes up much of Stevenage, and its clay drainage has been in the ground over a century.

Clay holds up for decades but fractures rather than flexes. Roots find the cracks, and repeat problems at one address are usually damage, not debris.

We look before we quote. A camera inspection is usually the first step, so the price is based on the actual problem.

Most blockages are gone within the hour using rodding or high-pressure jetting. If it is damage rather than a blockage, we will show you the footage before quoting any repair.

You will never see a call-out charge on one of our invoices.

Our engineer will agree a fixed price with you before starting, and that is final. No supplements for evenings, parking or congestion charges.

Prices differ according to what we find. Rodding a blocked sink is not comparable to replacing a collapsed run, but either way the number comes before the work.

Blocked drain in Stevenage? We are on call now. No call-out fee, fixed prices, and an engineer who can be with you in 60 to 90 minutes. Call 0800 755 5566.

Restaurants and takeaways around Bedwell and Shephall tend to ring mid-service, when a kitchen gully starts overflowing into the rear yard and the kitchen has to stop.The survey usually finds grease built up through the full run to the interceptor, made worse by a grease trap undersized for the kitchen's actual output.We jet the line clear and descale the interceptor, then advise on correct trap sizing and a realistic maintenance interval rather than leaving it to chance.Kitchens are normally back in service within two hours. Most sites then move onto scheduled quarterly jetting, which costs far less than an emergency mid-service.