Plumbers 365 is a national drainage and plumbing company with engineers working across the country, including Staines. We handle everything from a slow-draining kitchen sink to a collapsed sewer, and we do it around the clock — there is no separate out-of-hours company and no answering service between you and an engineer.

Our teams are fully insured and DBS-checked, and the vans carry jetting equipment, drainage cameras and repair kit as standard, so most jobs are finished on the first visit rather than booked in for a second. We are members of the NADC and the FSB, and our work is backed by our own guarantee.

Whatever the problem in Staines, you will get a fixed price before we start and no call-out charge. Call 0800 755 5566 and we will tell you honestly how quickly we can be with you.

1. Stop using water. No flushing, taps, washing machine or dishwasher. Every litre adds to a system that cannot cope.
2. Keep clear of standing sewage. It carries harmful bacteria. Keep children and pets away from the area.
3. Do not lift manhole covers. Trapped gases and the risk of falling make this genuinely dangerous. Our engineers carry the equipment to do it safely.
4. Move what you can. If the overflow is indoors and it is safe to do so, lift rugs, furniture and anything electrical clear of the water.
5. Call us on 0800 755 5566. The sooner we are on the road, the less damage there is to put right.

Our Staines engineers cover the full town and the surrounding area, with vans positioned so that most callouts are reached inside a 60 to 90 minute window. We work around the clock, including weekends and bank holidays, and there is no call-out charge whatever time you ring.

If you are just outside the areas listed below, call us anyway on 0800 755 5566. We will tell you honestly how long we would be rather than quoting a time we cannot keep.

City centre and surrounding suburbs Northern residential districts Southern residential districts Surrounding villages within 15 miles Neighbouring market towns Local industrial and retail parks

The supply across Staines is hard water from Affinity Water.

Fat, wipes and food waste account for most of what we pull out of a drain. Limescale, where the supply produces it, compounds the problem.

The bulk of Staines’s older housing is interwar and postwar, with clay drain runs that predate anyone currently living there.

Clay drainage is long-lived but unforgiving of movement. Once a joint opens, roots follow, and a survey normally shows ingress rather than an ordinary blockage.

The engineer inspects before quoting, and in most cases that means putting a camera down to see the fault directly.

Rodding and jetting deal with the majority of blockages immediately. Should the camera find structural damage, we will show you exactly what we have seen and quote the repair separately.

There is no fee for attending, so the only cost is the work itself.

Once we know what is wrong, you get a fixed price before work begins, and it stays fixed. Nothing is tacked on at the end.

The final figure depends on the problem itself. A quick unblock sits at one end of the scale and a full excavation at the other, and you will know which before we start.

Blocked drain in Staines? We are on call now. No call-out fee, fixed prices, and an engineer who can be with you in 60 to 90 minutes. Call 0800 755 5566.

Around Stanwell and Ashford the common call is a kitchen sink and washing machine outlet that have both stopped draining, usually after months of running slow.With hard water the camera generally shows scale combined with cooking fat reducing the waste run to a narrow channel, with a solid plug at the bend.We break the blockage down with jetting, descale the accessible pipework, and fit a strainer at the sink where there is not one already.Full flow returns within the hour. We explain what not to put down the sink, which in a hard water area is the difference between a yearly callout and none.