Plumbers 365 is a national drainage and plumbing company with engineers working across the country, including Canterbury. We handle everything from a slow-draining kitchen sink to a collapsed sewer, and we do it around the clock — there is no separate out-of-hours company and no answering service between you and an engineer.

Our teams are fully insured and DBS-checked, and the vans carry jetting equipment, drainage cameras and repair kit as standard, so most jobs are finished on the first visit rather than booked in for a second. We are members of the NADC and the FSB, and our work is backed by our own guarantee.

Whatever the problem in Canterbury, you will get a fixed price before we start and no call-out charge. Call 0800 755 5566 and we will tell you honestly how quickly we can be with you.

1. Stop using water. No flushing, taps, washing machine or dishwasher. Every litre adds to a system that cannot cope.
2. Keep clear of standing sewage. It carries harmful bacteria. Keep children and pets away from the area.
3. Do not lift manhole covers. Trapped gases and the risk of falling make this genuinely dangerous. Our engineers carry the equipment to do it safely.
4. Move what you can. If the overflow is indoors and it is safe to do so, lift rugs, furniture and anything electrical clear of the water.
5. Call us on 0800 755 5566. The sooner we are on the road, the less damage there is to put right.

Our Canterbury engineers cover the full town and the surrounding area, with vans positioned so that most callouts are reached inside a 60 to 90 minute window. We work around the clock, including weekends and bank holidays, and there is no call-out charge whatever time you ring.

If you are just outside the areas listed below, call us anyway on 0800 755 5566. We will tell you honestly how long we would be rather than quoting a time we cannot keep.

City centre and surrounding suburbs Northern residential districts Southern residential districts Surrounding villages within 15 miles Neighbouring market towns Local industrial and retail parks

The supply across Canterbury is hard water from South East Water.

Grease and fibrous waste are behind most callouts. Where limescale has built up, the effective bore is smaller and blockages come faster.

The bulk of Canterbury’s older housing is medieval core with Victorian and postwar, with clay drain runs that predate anyone currently living there.

Hard-wearing but brittle, clay cracks under settlement. Roots get in, debris catches on the damage, and a survey shows the real problem soon enough.

The engineer inspects before quoting, and in most cases that means putting a camera down to see the fault directly.

Most blockages need nothing more than rodding or jetting. If the survey uncovers damage, we will show you what we found and price the repair before doing any of it.

There is no fee for attending, so the only cost is the work itself.

The engineer will give you a fixed price up front and stick to it, with no extras applied afterwards.

The final cost depends on what is causing the problem. Straightforward blockages are quick and cheap, structural repairs are neither, and both are quoted up front.

Blocked drain in Canterbury? We are on call now. No call-out fee, fixed prices, and an engineer who can be with you in 60 to 90 minutes. Call 0800 755 5566.

Around Wincheap and Northgate the common call is a kitchen sink and washing machine outlet that have both stopped draining, usually after months of running slow.With hard water the camera generally shows scale combined with cooking fat reducing the waste run to a narrow channel, with a solid plug at the bend.We break the blockage down with jetting, descale the accessible pipework, and fit a strainer at the sink where there is not one already.Full flow returns within the hour. We explain what not to put down the sink, which in a hard water area is the difference between a yearly callout and none.